SUPPORT / 支持
我们可以帮你。We’re here to help.
如果你正在参与产品测试、遇到问题或希望了解后续发布计划，请通过对应邮箱联系我们。If you are testing one of our products, experiencing an issue, or interested in future availability, contact us using the appropriate address below.
WORDU / 辞宇
学习产品支持Learning product support
support@ciyutech.com ↗
UNCLE CORLEONE / 小娘舅数字健康产品支持Digital wellbeing support
support@ciyutech.com ↗
联系时请提供What to include
- 产品名称与版本号Product name and version
- 设备型号与系统版本Device model and OS version
- 问题发生的步骤和时间Steps and approximate time of the issue
- 不包含密码或验证码的截图（如适用）A screenshot without passwords or verification codes, if helpful
账户与数据请求Account and data requests
如需查询、更正或删除测试账户及相关数据，请使用注册账户关联的邮箱联系 To access, correct, or delete a test account and related data, contact privacy@ciyutech.com。我们可能需要验证账户归属。 from the email associated with your account. We may need to verify account ownership.
公司联系Company contact
上海辞宇科技有限责任公司
中国 · 上海Shanghai, China
contact@ciyutech.com